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Privacy Policy

Hereinafter we inform you about the nature, scope and purpose of the processing of your personal data when using our website and online shop. Personal data is any information that relates to an identified or identifiable natural person.


Person responsible

The person responsible (“controller”) within the meaning of the EU General Data Protection Regulation (GDPR) is the natural or legal person which, alone or jointly with others, determines the purposes and means of the processing of personal data. The controller within the meaning of the GDPR for the personal data processed by the provider of this website and onlineshop is: Annika Ferk, Eisenmannstraße 9, 87730 Bad Grönenbach, Germany, Phone: +49-(0)8334-5344288, E-Mail: naehconnection@gmail.com (hereafter „we“).


If you visit our website

When you visit our website, our server collects the following information from you: browser type and version, operating system used, the previously visited web page, IP address and time of the page view.

We collect and process this data in order to ensure the trouble-free operation of our website and to detect, fend off and prosecute a misuse of our services. Furthermore, we use the collected data for statistical purposes to evaluate, for example, with which terminals and browsers our platform is accessed in order to adapt our offer on the basis of the needs of users on an ongoing basis and to improve.

This data processing is based on Article 6 par. 1 f GDPR. We will delete the aforementioned data no later than twelve months after it has been collected.

If you place an order

If you place an order in our online shop, we process your name, your billing address and your e-mail address as entered by you during the ordering process. We will also process other information voluntarily provided by you during the ordering process (such as a different delivery address or telephone number).

We process this data electronically for the proper performance of the contract, in particular for shipping, invoicing, accounting, and processing of returns and complaints. This data processing is based on Article 6 par. 1 b GDPR.

We store this data until all mutual claims arising from the respective contractual relationship with you have been completely settled and the commercial and fiscal retention periods to which we are subject have expired.

To conclude a contract between you and us, it is necessary that we receive your name, billing address and e-mail address. The necessity of providing this data arises, among other things, from various legal regulations (such as § 312i par. 1 and 3 German Civil Code – BGB, § 14 par. 4 German Turnover Tax Act – UStG). Without providing this data, you cannot conclude a contract with us.

To conclude a contract we do not use any automated decision-making or profiling.


Customer account

You can optionally create a customer account in our online shop. The data required for this and processed by us can be found in the input mask for opening the customer account. We keep this data stored until you delete the customer account or you ask us for its deletion. we apply the retention periods from the section “If you place an order” for personal data we already process from concluded contracts, regardless the existence of the customer account.


To pay for your purchase, the payment service provider of your choice will collect and process on your behalf your name, card or bank account number and / or other information required for the payment method you have chosen. In this respect, the data protection regulations of the payment service provider chosen by you apply in addition.

Upon receipt of a payment, we process the data transmitted to us by the payment service provider.

Processing takes place on the basis of Article 6 par. 1 b GDPR. We store this data until all mutual claims arising from the respective contractual relationship with you have been completely settled and the commercial and fiscal retention periods to which we are subject have expired.


Hosting service provider

As a technical service provider for the operation of our website on the Internet, we use the services of designzwerge (Werbeagentur designzwerge, Inhaber: Sandra Franck, Tannenwiesen 4, 87700 Memmingen) as a processor in accordance with Article 28 GDPR.



If you send us a message by e-mail, we will save your message along with the sender details (your name, e-mail address, and any additional information added by your e-mail program) in order to be able to answer it and also to respond to possible subsequent questions (legal basis: Article 6 par. 1 f GDPR). For the reception, storage and sending of e-mails, we use an e-mail provider who acts for us as a processor in accordance with Article 28 GDPR.

We will erase the information collected from your message no later than six months after the last communication with you on your request, subject to the provision in the following paragraph.

If you send us a message with information legally relevant for the contractual relationship (e.g. a withdrawal or a complaint), the legal basis for the processing is Article 6 par. 1 b GDPR, regardless of how you transmitted your message to us. In such a case, we will erase the data related to your message as soon as all mutual claims arising from the contractual relationship have been completely settled and the commercial and fiscal retention periods have expired.


If you have subscribed to our newsletter, we will inform you by e-mail about new offers and functions of our shop. You will not receive more than one newsletter a week. You can informally object to the use of your e-mail address for advertising purposes at any time, without incurring any costs other than the transmission costs according to the basic rates.

This data processing is based on your consent in accordance with Article 6 par. 1 a GDPR. If you revoke your consent to the use of your e-mail address for advertising purposes, we will delete your e-mail address from our newsletter mailing list.

As a technical service provider for the dispatch of our newsletter we use the service of „MailChimp“ of the company Rocket Science Group, LLC, 675 Ponce De Leon Ave NE 5000, Atlanta, GA 30308, USA (processor according to article 28 DSGVO).

Comments and ratings

If you write in our shop a comment or an evaluation to one of our products, we publish your contribution at appropriate place on our shop webpage together with your username, for which you can also specify a pseudonym. To counteract any misuse of our offer, we store the IP address of the device you are writing from for a period of twelve months (Article 6 par. 1 f GDPR). We reserve the right to delete any unsuitable or thematically inappropriate posts at any time. In addition, we delete published contributions only at the request of the respective author.

Use of cookies

When you visit our shop, we deposit a “cookie” on your device. It is a small text file that we can use to recognize your device when you return to our shop for a later visit. With the help of the cookie we can also analyze certain user behavior, for example, which products you are looking at, how long you stay on our site and when and how often you return to our shop. We delete a stored cookie no later than twelve months after your last visit to our shop.

This data processing is based on Article 6 par 1 f of the GDPR with the aim of better aligning our product offering with the needs of our shop visitors and of optimizing the functions of our shop and the efficiency of advertising measures.

You can prevent the creation of cookies by going into the cookie settings of your Internet browser and objecting to the creation of cookies for our site or for all websites. There you can also delete already stored cookies.

Google Analytics

We use Google Analytics, a web analytics service of Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (hereafter “Google”). Google places a cookie on your device. With this cookie, Google can collect information about how you use our website. This information is transmitted to a server in the US, where it is evaluated by Google and made available to us. The legal basis is Article 6 par. 1 f GDPR, namely our legitimate interest in the evaluation and optimization of our internet site.

Google has committed itself under the EU-US Privacy Shield Agreement to comply with the European Union’s data protection laws.

We use Google Analytics with activated IP anonymization. This means that your IP address will usually be shortened within the scope of the GDPR so that the IP can no longer be traced back to you. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. The IP address provided by your browser will not be merged with other data provided by Google. You may prevent the use of cookies by selecting the appropriate settings on your browser.

Social Media

We also use social media platforms (hereinafter “platforms”) of Instagram, Pinterest and Facebook present to communicate with the active there customers, prospects and users and to inform them there about our offers. When using the respective platforms, the terms and conditions and the privacy policy of the respective plattform applies.

Unless otherwise stated in our Privacy Policy, users’ data will be processed as far as they communicate with us within the platforms, e.g. write posts on our online presence or send us messages.

You may find Social Media Buttons on your website; they can be recognized by the logos of the social media platforms (hereinafter “platforms”) (Facebook: blue “f”, Instagram: Kamera-logo, Pinterest: red “p”). These are links to the respective platforms based in the United States (USA). Clicking on such a link calls the respective Platform’s website; at the same time, the IP address of your device and the address of the page where the link is placed (“Referrer”) will be transmitted to the Platform in the USA. However, we neither collect nor otherwise process any data related to the use of these social media buttons.


Your Rights

With regard to your personal data we process, you have the following rights:

You have the right to obtain a confirmation from us as to whether we process personal data concerning you. If this is the case, we will inform you about the personal data stored about you and the further information in accordance with Article 15 par. 1 and 2 GDPR.

You have the right to have your inaccurate personal data rectified without undue delay. Taking into account the purposes of processing, you also have the right to request the completion of incomplete personal data, including by means of providing a supplementary statement.

You can demand the erasure of your personal data concerning you under the conditions of Article 17 par. 1 GDPR without undue delay, as far as their processing is not necessary according to Article 17 par. 3 GDPR.

You may demand that we restrict the processing of your data if one of the requirements of Article 18 par. 1 GDPR applies. In particular, you can request the restriction instead of an erasure.

We will communicate any rectification or erasure of your personal data and a restriction of processing to all recipients to whom we have disclosed your personal data, unless this proves impossible or involves a disproportionate effort. We will also inform you about these recipients if you request it.

You have the right to receive the personal data which you provide to us in a structured, commonly used and machine-readable format. You may also request that we transmit the data to another controller without hindrance, where technically feasible.

As far as a data processing is based on your given consent, you have the right to, withdraw your consent at any time. The withdrawal of consent shall not affect the lawfulness of the data processing based on consent before its withdrawal.

RIGHT TO OBJECT: ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, YOU MAY, AT ANY TIME, OBJECT TO PROCESSING OF YOUR PERSONAL DATA; this right applies to a processing, according to Article 6 par. 1 f DPRG, necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.
If you exercise your right to object, we will no longer process the personal data in question unless we can demonstrate compelling legitimate grounds for processing that override the interests, rights and freedoms of you, or for the establishment, exercise or defense of legal claims.


If you believe that the processing of your personal data is in breach of the GDPR, you may lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement. This does not exclude other administrative or judicial remedies.

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